Cruise Control: Advice for holidaymakers

Cruise goers who have booked a holiday through bankrupt retailer Cruise Control should be able to go on their holidays as planned, according to the body that represents UK travel agents.

Cruise Control (ABTA no. J3487), which also operated as 21st Century Travel Club, ceased trading on October 10th after failing to meet its liabilities.

Passengers currently on cruises will not be affected by the news, but the Association of British Travel Agents (ABTA) is advising customers who have booked a holiday through Cruise Control to contact the cruise line or tour operators with whom they are travelling.

The following cruise lines have set up helplines:

• Classic International Cruises - 0845 603 1180
  
• Carnival Cruise Lines - 020 7940 4466
  
• Celebrity Cruise Lines - 01932 834 345
  
• Costa Cruises - 020 7940 4499
  
• Crystal Cruises - 020 7287 9040
  
• Complete Cruise Solution - 023 8065 5571
  
• easyCruise - www.easycruise.com
  
• Fred Olsen Cruise Lines - 01473 292 444
  
• Hebridean Island Cruises - 01756 704 747
  
• Holland America Line - 020 7940 4477
  
• Island Cruises - 0870 7500 414
  
• Louise Cruise Lines - 020 7383 2882
  
• MSC Cruises - 020 7637 2525
  
• Norwegian Cruise Lines - 020 7591 8012
  
• Orient Lines - 020 7591 8012
  
• Radisson Seven Seas Cruises - 023 8068 2280
  
• Royal Caribbean International - 01932 834 345
  
• SeaDream Yacht Club - 0800 783 1373
  
• Silversea Cruises - 0870 333 7030
  
• St. Helena Line - 020 7575 6480
  
• Star Cruises - 020 7591 8225
  
• Thomson Cruises - 0870 164 9020
  
• Travelscope - 0870 380 3333
  
• Voyages of Discovery - 01444 462 150
  
• Voyages of Discovery for Discover Egypt - 020 7407 2111

Holidaymakers who need further assistance should contact the ABTA claims department on 020 7637 2444.

Cruise Control associated company Cruise Promotions Ltd, trading as Cruise Egypt, is not an ABTA member but is an ATOL holder. Holidaymakers who have a booking through Cruise Egypt should contact the CAA on 0845 7300190 or if calling from abroad: 0117 9447722.